Cancellation, No Show, and Late Arrival Policy

Hello and Welcome to Esthetic Brilliance Med Spa.
In order to secure your appointment at Esthetic Brilliance Med Spa, we require a credit card to be placed on file.
The time you have scheduled for your appointment is reserved exclusively for you.
This policy offers our clients ease with checking out.
When appointments are missed or cancelled with insufficient notice, we are unable to fill the vacancy, causing substantial financial impact to the business.

Cancellations
Should you cancel within 48 hours of your scheduled appointment per our cancellation policy, your card on file will be charged a flat rate of $50.00 which is non-refundable.

No Shows
Should you no - show for your scheduled appointment, per our policy, your card on file will be charged a flat rate of $50.00 which is non-refundable.

Late Arrivals
We are unable to extend service times for clients who are more than 15 minutes late for your service.
Please understand that you may not be able to complete your scheduled treatment after arriving late.
If rescheduling is necessary, your card on file will be charged a flat rate of $50.00 which is non-refundable.

We appreciate your business and we value our clients. We ask that should life happen and circumstances arise that prevent you from showing up to your scheduled appointment you notify us as soon as possible.
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Lisa Roberts

Owner & RN Injector
Meet Lisa Roberts. Lisa is the owner of Esthetic Brilliance Med Spa. Lisa is married to a supportive and loving husband of 27 years. Together they have two daughters; Lindsey and Lauren both of whom have joined Lisa in practice at Esthetic Brilliance Med Spa. Lisa is also the proud grandmother of two grandsons Easton and Elliott. In her spare time you will find her near a pool, reading, or spending time with her family.

Lisa has been an RN since 1994. She obtained her Doctorate of Nursing in 2017 from Grand Canyon University and continues to further her education at every opportunity.

Her experience in the medical field has been extensive: ranging from bedside nursing, case management, procedural nursing, and leadership positions.

In 2019 she began performing cosmetic procedures on a small scale starting with Botox and Fillers. Since then she has learned a variety of cosmetic procedures.
Procedures that Lisa performs include: wellness injections, IV therapy, Botox, Dysport, dermal fillers, PDO threads, Kybella, PCDC Lipodissolve, Platelet Rich Plasma, schlerotherapy, sexual rejuvenation, hair restoration, microneedling, medical grade chemical peels, and Vivace treatments.

With each service, a thorough consultation is performed to assist clients with an appropriate treatment plan that meets their desired outcome.

Lisa takes exceptional pride in maintaining a high standard of safety and professionalism.

Lindsey Feeler

Certified Laser Technician
Lindsey is Lisa's older daughter. Lindsey is married to Sean Feeler and they have two sons together. Easton is 3 years old and Elliott is 8 months old. Both keep Lindsey busy when she is not in school and not working.

Lindsey has found a passion for working with lasers in the aesthetic world. She is especially fond of performing microneedling with radio frequency. This is a safe effective treatment for all skin types and skin colors to help with skin resurfacing, treating acne scaring and reducing fine lines and wrinkles.

You can follow Lindsey on Instagram @linds_esti to get tips and tricks to help your skin look it's best!

Lauren Roberts

Certified Laser Technician
Meet Lauren Roberts. Lauren is Lisa's younger daughter. Lauren is dating a wonderful young man, David who supports her in pursuing her chosen career field. She has one fur baby named Lucy.

Lauren completed the Hairstyling program through West Mec while finishing high school. She has her license for hairstyling through the state, but has decided to focus on the skin instead. She also recently recieved her Laser Certification through the state and is looking forward to completing her aesthetic program this summer.

Lauren enjoys performing any laser treatment. She likes doing Photofacials and Laser Hair removal. We hope to be able to offer these treatments in the next 6-7 months. You can follow Lauren on Instagram @medesthetics.lauren to see what she is up to.
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Isn't it about time...
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